Internet Customer Service Representative (Biz Dev CSR) - Poulsbo RV, Inc (auburn, washington) Sales - Leavenworth, WA at Geebo

Internet Customer Service Representative (Biz Dev CSR) - Poulsbo RV, Inc (auburn, washington)

Company Description:
Beginning in 1986 in the quaint town of Poulsbo with a few used cars, a travel trailer, lots of hard work and the vision that people come first.
Poulsbo RV has grown to become the premier RV dealer in the Pacific Northwest.
Job Description:
Poulsbo RV Inc is looking to hire three Business Development Representatives for our Internet Sales Department.
We are the RV Sales and Service Leader in Washington State.
Main Purpose:
Relationships and person activities:
Directly reports to; Business Development Manager (BDM) Relations with; Internet Director Business Development Representatives Internet Product Specialist Sales Representatives Sales Managers Prime relationships with customers :
past, present and future Main Job Functions:
Achieve appointment production standards for sales in high volume standards Produce accurate documentation for set appointments Respond and account for all incoming/outgoing calls in a timely manner Follow:
up to customer inquiries in accordance to Lead Processes Follow:
up calls to dealership and customer after appointment :
sold or not Maintain high ethical standards during daily activities Maintain basic CRM knowledge and dealership/department processes Maintain updated product knowledge at all times Skill Requirements:
Follow Internet Processes set by management to ensure standards are being met and exceeded Speak clearly, concisely and effectively in a professional manner Work effectively with multiple personalities of departments Maintain a positive attitude towards peers and customers Attend and participate in all training activities and meetings Use active listening skills to address customer, owner and management concerns Act promptly to satisfy customer, owner and management needs Maintain composure and show empathy when faced with an upset customer or co:
worker Effectively handle constructive criticism from management and show ability to learn and grow in skills Adapt to changes quickly and efficiently This is a lead generation position, not a sales posit Source:
http:
//www.
tiptopjob.
com/jobs/29565975_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.

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