Customer Care Specialist (Coeur d'alene)
Alliance Data is coming to town and hiring up to 200 people! Qualifications & Responsibilities Handle and resolve escalated calls Assist other Associates with training calls Authorize/decline purchases In effort to create loyal customer relations
hips, our representatives must display enthusiasm and dedication to each call while balancing their talk time. Minimum
Qualifications:
Excellent verbal, listening and written communication skills Ability to balance customer and business needs while producing a positive, definable moment Ability to actively listen, interpret and resolve customer inquiries while updating customer account information Ability to consult, influence and sell products to customers Ability to multitask and prioritize while speaking with customers, and proven decision making ability Ability to work in a fast paced environment where changes to procedures are common Basic reading and math skills Ability to work 40 hours per week. Attendance is critical High school degree/GED required Minimum of 1 year experience in Retail, Sales or Customer Service required MUST BE ABLE TO PASS A CREDIT CHECK Preferred
Qualifications:
Previous call center or high volume customer service experience Previous experience in one of the following desired:
- Credit card products (e.g. MasterCard, Visa or Discover products), - Finance, or - Accounting SCHEDULE REQUIREMENT:
Qualifications Retail Pay Statement Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k). Retail Conditions of Employment All job offers are contingent upon successful completion of credit and background checks. Retail Services As part of the Alliance Data team, you'll be working in a fast-paced servicing environment as the eyes and ears for our your own work space where you'll be performing a variety of call center customer service or collection tasks. Taking inbound calls from customers and stores to respond to their questions and concerns will be an important part of your role. Additionally, you'll be making outbound calls to customers to gather account information or resolve their past due situation. When you work hard we take notice and offer rewards based on performance. With Alliance Data you will have the opportunity to grow and perform. Instructions to Apply - FAX:
208-773-5773Estimated Salary: $20 to $28 per hour based on qualifications.
hips, our representatives must display enthusiasm and dedication to each call while balancing their talk time. Minimum
Qualifications:
Excellent verbal, listening and written communication skills Ability to balance customer and business needs while producing a positive, definable moment Ability to actively listen, interpret and resolve customer inquiries while updating customer account information Ability to consult, influence and sell products to customers Ability to multitask and prioritize while speaking with customers, and proven decision making ability Ability to work in a fast paced environment where changes to procedures are common Basic reading and math skills Ability to work 40 hours per week. Attendance is critical High school degree/GED required Minimum of 1 year experience in Retail, Sales or Customer Service required MUST BE ABLE TO PASS A CREDIT CHECK Preferred
Qualifications:
Previous call center or high volume customer service experience Previous experience in one of the following desired:
- Credit card products (e.g. MasterCard, Visa or Discover products), - Finance, or - Accounting SCHEDULE REQUIREMENT:
Qualifications Retail Pay Statement Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k). Retail Conditions of Employment All job offers are contingent upon successful completion of credit and background checks. Retail Services As part of the Alliance Data team, you'll be working in a fast-paced servicing environment as the eyes and ears for our your own work space where you'll be performing a variety of call center customer service or collection tasks. Taking inbound calls from customers and stores to respond to their questions and concerns will be an important part of your role. Additionally, you'll be making outbound calls to customers to gather account information or resolve their past due situation. When you work hard we take notice and offer rewards based on performance. With Alliance Data you will have the opportunity to grow and perform. Instructions to Apply - FAX:
208-773-5773Estimated Salary: $20 to $28 per hour based on qualifications.
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