HR Program Manager, Consumer Payments
Job summaryAmazon's CP organization is seeking a results-driven, highly versatile Sr.
Program Manager to help Program Edge scale and enable Amazonians to do the best work of their lives.
Consumer Payments' (CP) Program Edge is a learning and development initiative aimed at giving CP employees a leading edge - those on the leading edge have an advantage, are masters of their craft, are constantly on the cusp of something greater, and consistently raise the bar for those around them.
Through collaborative and interactive training sessions, opportunities to engage with and learn from peers and senior leaders within CP, and targeted e-learning, Program Edge seeks to build a culture of leadership, learning, and development within CP that not only retains and evolves the bar-raising talent that we do have, but also attracts future talent.
The Consumer Payments (CP) team builds foundational systems and products that allow Amazon to accept payments for all goods, content and services that people buy in Amazon and around the world.
Our mission is to innovate around trusted paying experiences and financial products to enable commerce by anyone, from anywhere, in any way.
Who You Are:
You are a critical player in developing and delivering learning experiences which enlighten, educate, and inspire the world's most talented leaders.
Passionate about learning and development, you know that building best-in-class solutions is half the battle; delivering those solutions in a way that captivates our customer's attention and integrates that experience into a learner's daily life is essential.
Your high degree of ownership and results orientation drive you to obsessively collect, analyze, and report on data to ensure our learning and engagement solutions exceed a continuously rising quality bar.
Your consultative skillset allows you to partner effectively with a wide range of senior leaders and subject matter experts to design and develop delivery mechanisms which drive adoption of our solutions.
Your detail-oriented planning and project management skills allow you to manage multiple priorities and pivot with agility when circumstances change or a new direction is set.
You are self-driven with a high degree of ownership and thrive in a fast-paced environment where you regularly must balance speed and quality.
Key job responsibilitieso Build high-trust partnerships with leadership teams to understand their greatest leadership and career development challenges and opportunities.
Develop recommended solutions that address top priority needs.
o Build positive, collaborative and action-oriented partnerships among SMEs, peers, and stakeholders to scale global leadership and career development solutions.
o Develop mechanisms to track and identify areas of opportunity, particularly for a hybrid or dispersed organization.
o Tap into your knowledge and creativity to bring new ideas and deeper understanding to our leaders and individual contributors through learning and development solutions.
Help them apply that knowledge to their daily work and broader responsibilities.
o Work both independently and as part of a team to design and deliver targeted and engaging leadership and career development solutions that are culturally aligned, best suit audience needs, and tangibly impact performance and engagement.
Solutions may include in-person leadership skill building workshops, team development events, virtual learning experiences, and on-demand learning resources.
o Create high quality participant guides, facilitator guides, and supporting materials that can be used by a variety of business and HR leaderso Deliver results by partnering with extended Program Edge team to ensure all training design, development, and administration tasks are completed in a timely manner o Facilitate leadership development experiences using skillful application of adult learning theory to ensure learning outcomes are achieved.
Draw upon a wide variety of techniques to ensure engagement, knowledge transfer, and skill development take place in a measurable way.
o Select, design, and deploy appropriate mechanisms to measure learning impact.
o Produce written reports to communicate and gain support for solutions, measurement, and evaluation plans.
o Administer the Learning Management System to enter rosters, track participation, and evaluations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Program Manager to help Program Edge scale and enable Amazonians to do the best work of their lives.
Consumer Payments' (CP) Program Edge is a learning and development initiative aimed at giving CP employees a leading edge - those on the leading edge have an advantage, are masters of their craft, are constantly on the cusp of something greater, and consistently raise the bar for those around them.
Through collaborative and interactive training sessions, opportunities to engage with and learn from peers and senior leaders within CP, and targeted e-learning, Program Edge seeks to build a culture of leadership, learning, and development within CP that not only retains and evolves the bar-raising talent that we do have, but also attracts future talent.
The Consumer Payments (CP) team builds foundational systems and products that allow Amazon to accept payments for all goods, content and services that people buy in Amazon and around the world.
Our mission is to innovate around trusted paying experiences and financial products to enable commerce by anyone, from anywhere, in any way.
Who You Are:
You are a critical player in developing and delivering learning experiences which enlighten, educate, and inspire the world's most talented leaders.
Passionate about learning and development, you know that building best-in-class solutions is half the battle; delivering those solutions in a way that captivates our customer's attention and integrates that experience into a learner's daily life is essential.
Your high degree of ownership and results orientation drive you to obsessively collect, analyze, and report on data to ensure our learning and engagement solutions exceed a continuously rising quality bar.
Your consultative skillset allows you to partner effectively with a wide range of senior leaders and subject matter experts to design and develop delivery mechanisms which drive adoption of our solutions.
Your detail-oriented planning and project management skills allow you to manage multiple priorities and pivot with agility when circumstances change or a new direction is set.
You are self-driven with a high degree of ownership and thrive in a fast-paced environment where you regularly must balance speed and quality.
Key job responsibilitieso Build high-trust partnerships with leadership teams to understand their greatest leadership and career development challenges and opportunities.
Develop recommended solutions that address top priority needs.
o Build positive, collaborative and action-oriented partnerships among SMEs, peers, and stakeholders to scale global leadership and career development solutions.
o Develop mechanisms to track and identify areas of opportunity, particularly for a hybrid or dispersed organization.
o Tap into your knowledge and creativity to bring new ideas and deeper understanding to our leaders and individual contributors through learning and development solutions.
Help them apply that knowledge to their daily work and broader responsibilities.
o Work both independently and as part of a team to design and deliver targeted and engaging leadership and career development solutions that are culturally aligned, best suit audience needs, and tangibly impact performance and engagement.
Solutions may include in-person leadership skill building workshops, team development events, virtual learning experiences, and on-demand learning resources.
o Create high quality participant guides, facilitator guides, and supporting materials that can be used by a variety of business and HR leaderso Deliver results by partnering with extended Program Edge team to ensure all training design, development, and administration tasks are completed in a timely manner o Facilitate leadership development experiences using skillful application of adult learning theory to ensure learning outcomes are achieved.
Draw upon a wide variety of techniques to ensure engagement, knowledge transfer, and skill development take place in a measurable way.
o Select, design, and deploy appropriate mechanisms to measure learning impact.
o Produce written reports to communicate and gain support for solutions, measurement, and evaluation plans.
o Administer the Learning Management System to enter rosters, track participation, and evaluations.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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