Senior Documentation Manager, Governance and Resource Management, AWS Identity Docs
Job summaryThe AWS Documentation team is looking for a documentation manager for technical writers who work on Governance and Resource Management services.
These include AWS Organizations, AWS Account Management, Resource Access Management (RAM), Resource Groups, and Tagging.
You'll be responsible for developing and growing the writers on your team.
As a technical leader, you set the standard for excellence for our documentation.
You'll ensure that we deliver technically accurate, well-written, simple, and customer-focused documentation.
You'll help set team goals and be expected to deliver on those goals for maintaining a high bar for documentation quality.
You will also be expected to work with the AWS engineering teams on shared goals and efforts.
Ideally, you have a technical background that enables easy interaction with software development engineers, product managers, and technical program managers, and a demonstrated ability to deliver high-quality technical documentation.
Our team also puts a high value on work-life balance.
Striking a healthy balance between your personal and professional life is crucial to your happiness and success here.
We're happy to offer a flexible schedule so you can have a more productive and well-balanced life--both in and outside of work.
The AWS Documentation team writes and provides support for a diverse audience consisting of developers, DevOps professionals, IT professionals, technical program managers, and scientists.
On behalf of our customers, we do much more than just write the docs.
We innovate, we research, we learn, and we experiment.
We collaborate with product managers to understand our customers' needs.
We partner with software developers to learn the inner workings of AWS services so that we can influence design and the customer experience.
We know that what we do makes a difference in the successful adoption and implementation of AWS services.
We have a formal mentor program so you can find a mentor that works best for you, based on factors such as location, job family, and job level.
In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.
Here at AWS, we embrace and learn from our similarities as well as our differences.
We are committed to furthering our culture of inclusion, and we welcome teammates from an array of backgrounds and life experiences.
We offer the opportunity to belong, connect, and contribute as members of a growing number of active affinity groups and employee resource groups.
We host annual and ongoing learning experiences that cover a variety of inclusion and diversity issues, such as our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
This position can be located in Seattle, Portland, Palo Alto, or near other AWS offices throughout the U.
S.
You'll engage with service team engineers, product managers, and leadership in Seattle (WA), Herndon (VA), and Germany.
Your coworkers and writers are primarily located in Seattle (WA), but could be located around the world.
About the teamThe AWS Identity Docs team provides customer-facing documentation for the technologies and services that customers use to manage who has access to what in AWS.
Governance and Resource Management docs help customers manage their AWS resources and accounts at scale.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
These include AWS Organizations, AWS Account Management, Resource Access Management (RAM), Resource Groups, and Tagging.
You'll be responsible for developing and growing the writers on your team.
As a technical leader, you set the standard for excellence for our documentation.
You'll ensure that we deliver technically accurate, well-written, simple, and customer-focused documentation.
You'll help set team goals and be expected to deliver on those goals for maintaining a high bar for documentation quality.
You will also be expected to work with the AWS engineering teams on shared goals and efforts.
Ideally, you have a technical background that enables easy interaction with software development engineers, product managers, and technical program managers, and a demonstrated ability to deliver high-quality technical documentation.
Our team also puts a high value on work-life balance.
Striking a healthy balance between your personal and professional life is crucial to your happiness and success here.
We're happy to offer a flexible schedule so you can have a more productive and well-balanced life--both in and outside of work.
The AWS Documentation team writes and provides support for a diverse audience consisting of developers, DevOps professionals, IT professionals, technical program managers, and scientists.
On behalf of our customers, we do much more than just write the docs.
We innovate, we research, we learn, and we experiment.
We collaborate with product managers to understand our customers' needs.
We partner with software developers to learn the inner workings of AWS services so that we can influence design and the customer experience.
We know that what we do makes a difference in the successful adoption and implementation of AWS services.
We have a formal mentor program so you can find a mentor that works best for you, based on factors such as location, job family, and job level.
In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members.
Here at AWS, we embrace and learn from our similarities as well as our differences.
We are committed to furthering our culture of inclusion, and we welcome teammates from an array of backgrounds and life experiences.
We offer the opportunity to belong, connect, and contribute as members of a growing number of active affinity groups and employee resource groups.
We host annual and ongoing learning experiences that cover a variety of inclusion and diversity issues, such as our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
This position can be located in Seattle, Portland, Palo Alto, or near other AWS offices throughout the U.
S.
You'll engage with service team engineers, product managers, and leadership in Seattle (WA), Herndon (VA), and Germany.
Your coworkers and writers are primarily located in Seattle (WA), but could be located around the world.
About the teamThe AWS Identity Docs team provides customer-facing documentation for the technologies and services that customers use to manage who has access to what in AWS.
Governance and Resource Management docs help customers manage their AWS resources and accounts at scale.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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