Solutions Engineer Job - (spokane/liberty lake, washington)
Solutions Engineer :
Description Duties and Responsibilities :
Participate in testing of software sub:
systems.
:
Find and troubleshoot defects in program code.
:
Support application use and deployment.
:
Communicates directly with customers on a daily basis at all with working levels within customer organizations and within Itron.
Listens effectively to understand and address the overall impact of issues as they affect the customer (processes, resources, time).
:
Investigates and isolates product related problems.
Works with customers and internal employees to troubleshoot and characterize reported issues.
:
Documents and communicates issues and resolutions using a variety of formats.
Logs issues, tracks progress and updates the customer, the department's involved and internal/external management.
Creates and updates knowledge base documents.
:
Submits expense reports, timesheets, trip reports and customer issue updates in a timely manner.
:
Present solutions to customers.
:
Participate in product technical training classes.
:
Implement solutions for customers.
Job Competencies Initiative :
Displays drive.
Self:
motivated to take action.
Accepts personal responsibility for actions.
Quality :
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of problems, owns/acts on quality problems.
Results Focused :
Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Team Effectiveness :
Developing and using collaborative relationships to facilitate the accomplishment of work goals.
Customer service experience.
Good Communication skills.
Experience:
This position requires up to 1:
2 years of previous related technical experience.
Technical experience required:
:
SQL development/ experience :
System Administration skills/ experience working on servers Education:
Bachelors degree in related field or equivalent experience.
Travel:
up to 10 CB1 Physical Demands:
While performing the duties of this job, the employee is regularly required to sit or stand, and use hands to finger, handle, or feel small and medium sized components.
The employee is frequently required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and to lift weight or exert force up to 50 pounds.
The employee in this position works in an environment where they may be exposed to fumes or airborne particles, outdoor weather conditions, there is a risk of electrical shock, and there is vibration.
The employee may be required to work with toxic or caustic chemicals, may be subject to higher noise levels, or work near moving mechanical parts.
J2W:
MON2 CB2 J2WDICE Itron is an EOE AA Employer.
Source:
http:
//www.
tiptopjob.
com/jobs/28656975_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
Description Duties and Responsibilities :
Participate in testing of software sub:
systems.
:
Find and troubleshoot defects in program code.
:
Support application use and deployment.
:
Communicates directly with customers on a daily basis at all with working levels within customer organizations and within Itron.
Listens effectively to understand and address the overall impact of issues as they affect the customer (processes, resources, time).
:
Investigates and isolates product related problems.
Works with customers and internal employees to troubleshoot and characterize reported issues.
:
Documents and communicates issues and resolutions using a variety of formats.
Logs issues, tracks progress and updates the customer, the department's involved and internal/external management.
Creates and updates knowledge base documents.
:
Submits expense reports, timesheets, trip reports and customer issue updates in a timely manner.
:
Present solutions to customers.
:
Participate in product technical training classes.
:
Implement solutions for customers.
Job Competencies Initiative :
Displays drive.
Self:
motivated to take action.
Accepts personal responsibility for actions.
Quality :
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of problems, owns/acts on quality problems.
Results Focused :
Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
Team Effectiveness :
Developing and using collaborative relationships to facilitate the accomplishment of work goals.
Customer service experience.
Good Communication skills.
Experience:
This position requires up to 1:
2 years of previous related technical experience.
Technical experience required:
:
SQL development/ experience :
System Administration skills/ experience working on servers Education:
Bachelors degree in related field or equivalent experience.
Travel:
up to 10 CB1 Physical Demands:
While performing the duties of this job, the employee is regularly required to sit or stand, and use hands to finger, handle, or feel small and medium sized components.
The employee is frequently required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and to lift weight or exert force up to 50 pounds.
The employee in this position works in an environment where they may be exposed to fumes or airborne particles, outdoor weather conditions, there is a risk of electrical shock, and there is vibration.
The employee may be required to work with toxic or caustic chemicals, may be subject to higher noise levels, or work near moving mechanical parts.
J2W:
MON2 CB2 J2WDICE Itron is an EOE AA Employer.
Source:
http:
//www.
tiptopjob.
com/jobs/28656975_job.
asp?source=trovit.
Estimated Salary: $20 to $28 per hour based on qualifications.
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